Monjoven ("we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Monjoven collects, uses, stores, protects, and processes information when you use our application, website, and services, including services that use the WhatsApp Business Platform and Meta Platform APIs.
By using Monjoven, you acknowledge the practices described in this Privacy Policy.
Depending on how you use Monjoven, we may collect the following information:
When you communicate with Monjoven through WhatsApp, we may process information necessary to provide the requested service, including:
We use the WhatsApp Business Platform and Meta APIs to facilitate communication through WhatsApp.
We may use collected information to:
We do not use WhatsApp information for purposes unrelated to the service for which the information was provided.
Monjoven may use Meta's WhatsApp Business Platform and related APIs to send and receive business communications.
When you provide your phone number or communicate with Monjoven through WhatsApp, information may be processed through Meta's services in accordance with applicable Meta policies and terms.
We only request and use the permissions and information necessary to provide the functionality of Monjoven.
We may share information only when necessary to operate our services, including with:
We do not sell your personal information to third parties.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.
However, no internet-based service can guarantee absolute security.
We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.
When information is no longer required, we may delete or anonymize it in accordance with our data-retention practices and applicable law.
Depending on applicable law, you may have the right to:
You can request deletion of information associated with your use of Monjoven.
After receiving a valid deletion request, we will review the request and delete or anonymize eligible personal information, subject to information that we are required to retain by law or that is reasonably necessary for legitimate legal, security, or fraud-prevention purposes.
For complete instructions, please visit our Data Deletion page.
Monjoven is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
Monjoven may use third-party services to provide hosting, communications, analytics, security, or other necessary functionality.
These third-party services may process information according to their own terms and privacy policies.
We may update this Privacy Policy from time to time.
When changes are made, we will update the "Effective Date" shown at the top of this page.
Your continued use of Monjoven after an update means that you acknowledge the updated Privacy Policy.
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